Can the reply mention a diagnosis?
No. Confirm the request. A diagnosis is not an email line.
Form reply
A clinical reply confirms the appointment or the form they named. It does not state a diagnosis, a dose, or a treatment outcome.
Thanks Harper. We have the appointment request you submitted. A clinician will review it. This note does not state a diagnosis or a dose.
| Topic | The reply may confirm | It does not add |
|---|---|---|
| Request | The appointment or form they named | A diagnosis |
| Dose or treatment | Nothing about a dose or a treatment | A recommendation |
| Animal or person | Who the appointment is for, as they wrote it | A condition |
They follow this reply.
No. Confirm the request. A diagnosis is not an email line.
No. Those stay with the clinician.
Yes. Confirm the animal and the request. Do not state a diagnosis.
Only when consent to save was recorded and that consent names the follow-up.