What should an order reply repeat?
The items, the quantity, and the amount the person entered.
Form reply
Confirm the items. Leave the charge alone.
An order reply repeats the items and the amount the person entered. It does not add a fee, a discount, or a dispatch time that is not already approved.
Thanks Alex. We have the six items and the address you entered. Dispatch follows the schedule already approved.
| Topic | The reply may confirm | It does not add |
|---|---|---|
| Items | The products and the quantity they entered | A product they did not choose |
| Amount | The total shown on the form | A fee or a discount that was not on the form |
| Dispatch | A time from the approved schedule | A delivery promise that is not approved |
Same reply
They follow this reply.
- Order Forms
- Payment Forms
- Apparel Order Forms
- Bakery Order Forms
- Book Order Forms
- Cake Order Forms
- Catering Order Forms
- Change Order Forms
- Cookie Order Forms
- Delivery Order Templates
- Florist Order Forms
- Food & Beverage Order Forms
- Fundraising Order Forms
- Photography Order Forms
- Preorder Forms
- Product Order Forms
- Purchase Order Forms
- Purchase Order Request Forms
- Sales Order Forms
- Supply Order Forms
- T-Shirt Order Forms
- Ticket Order Forms
- Uniform Order Forms
Related
Questions
Can an order reply offer a discount?
Only when that discount is already approved knowledge.
Does a payment form get the same reply?
Yes. Repeat the amount they entered. Do not add a fee.
What if the order form was left unfinished?
A partial is kept only with consent to save. One recovery message is sent only when that consent names the follow-up.